Getting Started
1.1 Logging On
In order to commence utilizing the system, you must first navigate to
http://corpbillmgr.digicelgroup.com/signin.aspx where you will be expected to
enter your username and password.
1. Select the Login button
2. Enter your credentials
3. Select Log In
The credentials (username and password) to access the application are emailed to you after you have been provisioned
Using the System
2.1 HOME
Home provides you with the payment history, bill history and bill summary details for each of your
assigned companies.
2.2 DEPARTMENTS
The Departments menu option provides you with the ability to configure departments along with
their units. Additionally, you are provided with the ability to assign the company’s subscribers to
the departments created.
2.2.1 Department Listing
A. Used to search for specific departments
B. Used to perform changes to the department
C. Used to remove the department from the system
D. Used to create departments
Once a department has been deleted, the subscribers that were assigned to that department will be placed in the ungrouped list.
2.2.1.1 Edit Department
When editing a department, you are provided with the means to change the department’s
name as well as add and remove business units.
1. Select the Edit button and you will be presented with the below
2. Modify details as required:
- to add a unit: enter name in the business unit field and select the plus (+) icon
- to delete a unit: the delete (trashcan) icon should be selected
- to change a unit name: select the unit, complete the change, then select the
update business unit button
3. Select Save in order to store the details
2.2.1.2 Add Department
1. Select the add department button
2. Enter the details of the department
- to add a unit: enter name in the business unit field and select the plus icon
- to delete a unit: select the delete icon beside the unit
- to change a unit name: select the unit, complete the change, then select the
update business unit button
3. Select Save in order to store the details
At least one business unit must be assigned to a department in order for the details to be saved.
2.2.2 Accounts
This menu option provides you with the list of accounts with the ability to assign them to
business units on an individual basis as well as by file upload.
A. Used to search for account assignments
B. Used to assign accounts to business units using the individual method
C. Used to assign accounts to business units by way of file upload
2.2.2.2 Assign Account - Individually
1. Select the assign account button
2. Select the business unit to which the account is currently assigned
3. Select the business unit to which the account should be assigned
4. Select the account that should be assigned
5. Select Save in order to store the details
Accounts that have not been assigned to any business units are placed in the Ungrouped list.
2.2.2.3 Assign Account - File Upload
1. Select the upload file button
2. Select browse button
3. Select the file to be uploaded
If the file contains errors, you will receive email notification with the details of the errors encountered.
2.3 COMPANY DETAILS
The company details menu option provides you with the ability to view your invoices, company
reports and statements.
2.3.1 Invoices
1. Complete the search filters as required
2. Select the Generate button
3. Select the invoice to be viewed (same is opened in a new tab)
- The account number field is presented only when GSM and ICT are selected as the service types
- Invoices can be viewed up to one (1) year
2.3.2 Invoice Details
1. Select the search filters as required
2. Select Generate in order to view the results
2.3.3 Statements
1. Select the search filters as required
2. Select Generate in order to view the results
2.4 PAYMENTS
The Payments option provides you with three (3) functions:
- ability to view all payments made to your company’s accounts
- ability to complete credit card payments of your invoices
- ability to submit payment assignment requests to Digicel’s Finance department once payments
have been transferred to Digicel
2.4.1 Payment List
1. Select the search filters as required
2. Select Search in order to view the results
3. Select Search in order to view the payment details
Along with the details presented on the payment list, you are presented with the payment method
used, the payment number, the name on the account, the telephone number and the amount
paid.
2.4.2 Pay Invoice
1. Select the search filters as required
2. Select the View Details button
3. Change the allocation amount if the amount is not what you wish to pay
4. Select the accounts for which you want to make payment
5. Select the Submit button
6. Select the accounts for which you want to make payment
7. Select the Submit button
After successful submission, the payments are applied to each selected accounts.
2.4.3 Record Payments
1. Select the search filters as required
2. Select the View Details button
3. Perform changes to the allocation amounts (as required)
4. Select the accounts for which you want to make payment
5. Select the Submit button
- The amount that appears in the Allocation field depends on the selection made in the Payment On field.
- The system automatically calculates the sum of the allocation amounts for the selected accounts and
populates the Payment Amount field. - Once a payment request has been actioned, an email notification advising of same will be sent to the email address configured for the company.
2.5 REPORTS
1. Complete the search filters as required
2. Select the Generate button